I have a bad feeling about the Carmike theater in Greensboro. I think it's the management. I have never forgiven them for ruining a movie for me. I was there to see a small film the same night that a much larger film (think Spiderman) was opening, and my film started a bit sooner than the other. Instead of making folks line up to wait to be seated, they allowed a bunch to gather in the lobby, blocking the ticket taker so those of us who should be seated right away couldn't get through. I spoke to the security guard about it, and he referred me to the manager, who shrugged her shoulders as if to say "What do you want me to do about it?" I suggested she use her staff to corral the crowd. She refused, so I requested a ticket refund and did not return to that theatre for years after. I only reluctantly go there now. If I have any choice of venues, I will do whatever I can to avoid going to Carmike.
On the plus side, Carmike is an early adopter of digital technology, but what good does it do to have great technology, if the theatre management doesn't take responsibility for what happens to the guests?
Now the Consolidated franchise has moved into town. Both the Consolidated theatres and Carmike charge over $8 for an evening show, but I'll drive further and pay slightly more to go to the Consolidated instead, because they are clean, well-staffed, organized. I have never missed a movie because of poor crowd management, even if I arrive at the last second.
I've never gone to the movies to be stepped on. I go to hear the laughter, or sighs, or surprise, to share the experience, to remember. If I saw Norbit at home on DVD, I would give it two stars, but in a theatre full of people, it gets a bonus star for surrounding me with laughter.