Friday, July 27, 2007
Easier to get help from Netflix
Netflix has upgraded their online Help Center to make it easier to navigate. Now it takes just 3 clicks to get to their customer service phone number, and it's available 24/7. I don't know how long it's been since they stopped having limited hours, but I only noticed it a short while ago. They must have finally decided you Luddites out there were going to refuse to be content with a Web robot handling all your issues.
They gave me a 6-digit reference number to use when I call, which I blocked out, because I don't know if you can use it to get my account information.