My highest ranked friend

I've been checking out the new Community features on Netflix.com. Now our Netflix profiles include a ranking, based on how "influential" we are at using our reviews and lists to get other folks to watch more movies. My rank is 28,188, which isn't bad, considering how many millions of us there are. But then I saw my friend Walt D in LV, whose rank is 838! I have to get busy writing more reviews.

I met Walt through this blog. He is always sending us, his Netflix friends, interesting Movie Notes on everything he sees.

Here are the stats from his profile:

Member since June 2007
rank 838
72% similar to NetflixFan
19 friends
235 reviews
3 lists

Have you noticed your rank? What do you think of it?

All or nothing in the wrong direction-[corrected]

Thanks to Meg's comment on my previous post about Netflix's new help center, I see that Netflix kinda went all or nothing in the wrong direction. In response to the clamoring for more telephone support, they did away with the email support completely!! There are no longer any "contact us" Web forms to use to get an email reply, so even for something as routine as title suggestions or Web site corrections, you have to speak to a human. Egads!

I'm sorry to be hard to please, but I was one of the people who liked not dealing with customer support by telephone. Bring back the email robots! Maybe it's just a temporary thing. I hope.

CORRECTION: As Meg pointed out in the comments on Hacking Netflix, the Contact Us Web forms are still available, but not through the Help Center.

Now you can drag and drop movies in your queue

Netflix has made it possible for you to change the position of your movies in your queue just by dragging and dropping them. You have to put your pointer over the movie until it turns into a little grippy-hand. Then you can click and drag the movie to a new queue position. Or you can still sort them by changing the movie's number and clicking the "update your queue" button.

I'm glad that the Netflix Web site announced this new feature, instead of waiting for us to figure it out.