Netflix as Christmas gift

Netflix has been around for 12 years. I can hardly believe it was already seven years old when I joined in 2004. However, there are still folks out there who have never joined. I was at the doctor's office a few weeks ago, and was shocked that my nurse didn't know how Netflix worked. I reckon alot of you never considered trying Netflix until someone gave you a gift subscription. So, if you got Netflix for Christmas, and you are a total newbie, please leave a comment. I'd love to meet you. Tell us what you think.

Netflix recommends I watch Wings of Desire (1987), and predicts that I will give it 3.9 stars, based on my feelings for Nosferatu the Vampyre (with Bruno Ganz), Downfall (a great movie also starring Bruno Ganz) and Big(!). The problem is I've already seen it. I rented it from Netflix in 2006 and rated it 3 stars. I guess it went out of print and then a new edition was made, but the rating I gave it in 2006 didn't transfer from that edition to this. I don't remember exactly why I gave it a lower rating. Should I re-rate it 3 stars, in total disagreement with what Netflix knows about me? Or trust Netflix? I feel bad for disagreeing with the Netflix prediction of my rating, because they spent a million dollars to improve their recommendations.

Two things of note: I love Bruno Ganz, as an actor, and I rate every movie I've seen on Netflix.com.

Get Satisfaction from Netflix

You can Get Satisfaction from Netflix by asking a question and getting help from hundreds of Netflix users registered at GetSatisfaction.com, a message board or forum for various products and services. It's also a great place to find frequently answered questions for new users, perhaps stuff you think Netflix would never tell you. Not an official Netflix service, and no Netflix employees are involved.

The site requires registration, or you can use your OpenID or Windows Live ID.

Film personality test

Ben Tesch says:

It’s not strange to disagree about movies that are wildly different, and there are surely a few random movies that are very polarizing. What I find most interesting is which movie people consider the best movie from a particular director, as it is usually very telling and polarizing in a different way, so to this point I will propose a new personality test where you reblog your favorite movie from each of these directors:

1. Joel Coen: No Country for Old Men, The Big Lebowski, Fargo, The Hudsucker Proxy, Miller’s Crossing, Raising Arizona, etc
2. Wes Anderson: The Darjeeling Limited, The Life Aquatic with Steve Zissou, The Royal Tennenbaums, Rushmore, Bottle Rocket, etc
3. Hal Ashby: Being There, Shampoo, Harold and Maude, etc
4. Kevin Smith: Zack and Miri Make a Porno, Dogma, Chasing Amy, Mallrats, Clerks, etc
5. Quentin Tarantino: Grindhouse, Kill Bill, Pulp Fiction, Reservoir Dogs, etc

My results:

Joel Coen: Raising Arizona
Wes Anderson: Darjeeling Limited (I haven't seen Bottle Rocket)
Hal Ashby: Being There
Kevin Smith: Chasing Amy
Quentin Tarantino: Reservoir Dogs

Via Listology

All or nothing in the wrong direction-[corrected]

Thanks to Meg's comment on my previous post about Netflix's new help center, I see that Netflix kinda went all or nothing in the wrong direction. In response to the clamoring for more telephone support, they did away with the email support completely!! There are no longer any "contact us" Web forms to use to get an email reply, so even for something as routine as title suggestions or Web site corrections, you have to speak to a human. Egads!

I'm sorry to be hard to please, but I was one of the people who liked not dealing with customer support by telephone. Bring back the email robots! Maybe it's just a temporary thing. I hope.

CORRECTION: As Meg pointed out in the comments on Hacking Netflix, the Contact Us Web forms are still available, but not through the Help Center.

New Netflix discussion group

One of my Netflix Friends has started Netflix_Cinemajig, a new discussion group for Netflix subscribers who like anything out of the mainstream. You can read the Netflix_Cinemajig archives , or join the group and post your own reviews. It's a "fun, active, diverse" group who like to "discuss movies, directors, actors and anything else film-related," who also "play daily movie-related games to jog the mind, relieve that workday boredom and most of all, remember our love for the movies."