Matt put Netflix and Blockbuster's Total Access to the test, and Netflix won. He asks:
Is Blockbuster counting on their "return it immediately" policy to build slack-time into their distribution center chain? Is this an effort to cut costs - fewer nationwide distribution centers with less inventory, and fewer monthly DVDs to customers to keep costs low and profits high? Or am I overreacting less than week into my Blockbuster free trial?
Via Matt on Marketing