Monday, September 12, 2005

Blockbuster and Netflix waive returns and fees for Gulf Coast members

Via Video Business online [sub req'd]:

"Blockbuster has opened 27 locations, with 34 company-owned stores and four franchisees still closed in Louisiana and Mississippi. A spokesperson said that Katrina-hit customers will not be charged for any checked-out, lost or damaged product.

Netflix is sending e-mails to Gulf Coast members informing them that they are likewise not responsible for returning copies. The online service is writing them off as lost. Netflix customers who fell victim to Katrina also are being told their monthly sub fees for August and September are being waived."

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