Netflix: "Question
Why was I not shipped my first movie although it is available now?
Answer
We are continually striving to make improvements to our delivery times. Since the first title in your queue was not available at the time we processed your next order, our system shipped the first available title in your Rental Queue from the distribution center nearest your location. This will allow you to receive your movies faster, in turn, improving the value of our service. We truly apologize for any inconvenience or frustration this may have caused. "
I get those emails every once in a while asking how long it took to get a specific title.
ReplyDeleteYeah... and weekends & Holidays are the worst... once I sent my 3 DVDs back on Thursday, expecting to get new ones back on Saturday and they arrived until Tuesday, since Monday was off for the USPS. It sucked! Thanks Reagan Funerals...!
ReplyDeleteI hate that about Netflix sometimes. They say they have a film available, and sometimes they'll ship one of my films on that day, but another not until the next day. It takes about a week to turn over, and if it takes longer, that really annoys me. But it's only been truly incovenient about three times a year.
ReplyDeleteWell, really, what was the point of mail service being down for one day because of Reagan? Most people had to work as usual that day. Why should the USPS (and consequently, Netflix) be any different?
ReplyDeleteAnyway, back to the subject at hand, I've noticed that since a new DC afforded me 1-day delivery, one disc is always delayed if two DVDs arrive at the DC on the same day. The DVD will be checked in and the next disc is chosen, but it'll always say 'shipping tomorrow'.
Thanks for posting that, Cyclist. Did you get that in an email in response to your complaint?
ReplyDeletewhy do they post unknown for the release date of some movies that are already out
ReplyDelete