Saturday, June 26, 2004

Manuel's Netflix Site Has Been Updated

Manuel has made a Web site detailing his experience renting anime from Netflix. He lives in the Detroit area. He's been a member since August 2003 and as of June 2004, he's received 312 discs, eight of which were damaged and two mislabelled.

3 comments:

  1. I do get the impression that they stagger the movies if you send them back too quickly. But all in all I can't complain.

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  2. I love Netflix!! I like paying a flat fee and then not having to pay a huge late fee if I am returning it 15 minutes late, like Blockbuster's is charging. I was spending more on late fees for four movies rented from Blockbuster's on a weekend than I do for the whole month at Netflix. And I really like the selection! and the way they make suggestions and I really like being able to read both Critics' and viewers' opinions. Terrific service for my family!!

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  3. The good publicity outnumbers the bad a thousand to one. However, if you still would like to complain, start with the customer service section of Netflix.com. That's what they are optimized for. Read the Frequently Asked Questions. If you want to write a letter see the Press Room section. Or you can try these suggestions from the Federal Government's Consumer Protection Agency.

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