Wednesday, June 23, 2004

Netflix FAQ du jour: Available Now, but not shipped--Why?

"Q: The top movie in my Rental Queue says Available Now but I was sent a different movie. Why?
A: We make every effort to ship you as many of your first choice movies as possible, but our inventory levels are constantly fluctuating. The movie that is shipped is the movie that is available at the time of shipping."
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7 comments:

  1. Ethan6/22/2004 11:26 PM

    Amusing blog. I disected Netflix versus Blockbuster for a grad school e-business class... your 10-Q (or was it 10-K?) analysis was very interesting. Most people have no idea how unbelievable US securities laws are - companies have to put their whole business plan out there for everyone to see.

    Note that Netflix has competition in Canada now: http://www.zip.ca. This may disrupt Netflix' international expansion plans which will certainly be a major source of their future revenue growth.

    Keep up the interesting albeit fantasically narrow blog!

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  2. Happybutterfly6/23/2004 8:27 AM

    I'm with ScreenSelect, was tempted back to them with a second free 2 week trial.Have to say that the same problem I disliked then is the same one now. They ALWAYS without exception send me the oldest made films in my list and never the new ones.Even when I went back and deleted 30 old movies from my list!They STILL send the oldest, e.g 2000.I think I might cancel if they keep this up.Grrr.

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  3. David6/23/2004 10:07 AM

    Well you have a pretty good site here. I dont know much about this Netflix but im about to do some reading.He is my blog i hope you like it The World Around The World

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  4. Anonymous6/23/2004 2:03 PM

    Just had the same thing happen, and I was so looking forward to Bubba Ho Tep.

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  5. Becky6/23/2004 3:06 PM

    Jeanette, Netflix is an online DVD-rental service that is available only in America, so far. Have you heard of Video Island? It's like that.

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  6. lila6/25/2004 1:43 PM

    Go figure! Like the poster ME--i had the series Andromada going and Netflix in their wisdom messed it up. I cancelled with them this month. Will not pay higher rates for bad service.

    2 months ago their value on the market was down. Anyone know what it is now?
    Debbie

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  7. lila6/25/2004 1:48 PM

    As with the poster ME--i too had a series going. Andromada--same issues as ME.
    I too cancelled this month.
    Debbie

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