Monday, February 06, 2006

Damaged disc bypasses Netflix subscriber completely

Netflix fan Bullwinkle wrote to me:
I just got an email from Netflix about a disc being damaged in transit. I never received the disc and obviously didnt report it damaged. The best I can figure is that there was a USPS problem and the disc was returned to Netflix. The quoted text from the email is below.

We wanted to let you know that CORPSE BRIDE was damaged in transit. We have reshipped this movie and it should arrive on 03-FEB-06. Please accept our apologies for any invonvenience that this may have caused.

-The Netflix Team

Has this happened to you?

I have never seen that happen before. I thought the USPS delivered whatever was left of it, no matter how badly they mangled it. This one must have been in pretty bad shape.

1 comment:

  1. I've seen this happen with other titles. It usually pops back up again with a different release date. My guess is that Netflix lists the titles when they first hear about them, whether or not they have a deal in place for the product. Sometimes the deal doesn't go through or is delayed, so they de-list the movie until they have the right to rent it.

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