Monday, February 20, 2006

How they know what you like before you do

"Customers have contributed more than 1 billion ratings on the Netflix website, says communications director Steve Swasey, adding that 60 percent of movies rented by its 4.2 million members are based on computer-generated recommendations. Those curious about what films are most popular can check out the Netflix Top 100, or they can enter their ZIP Code and find out what's hot in their neighborhood.

Community-driven Netflix recommendations are useful, says Mike Kaltschnee, who publishes a Web log,, which is supported partly by Netflix and Blockbuster ads. Mr. Kaltschnee, who lives in Danbury, Conn., says he sees friends dropping red Netflix envelopes into the mail, and conversations about what people are watching start there, and then move online. "It's sort of turned into a little club," he says."
Read more about how recommendations work in the Christian Science Monitor

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