Thursday, February 09, 2006

Inside Netflix Distribution Center in Santa Ana, with video!

KFMB CBS News 8 went to the Santa Ana, CA distribution center this week and captured some of the Netflix sorting, shipping, and handling process on video, featuring Netflix spokesman Steve Swasey.
It begins every morning, five days a week, when the USPS drops off anywhere from 150,000 to 175,000 returned DVDs.

“Our associates here, about 85 of them, rip open the envelope and pull the DVD out. They do it a lot faster that I can. Their hands really fly,” Swasey said.

See the video or read the transcript.


  1. Thanx for showing me this link. I was dying to know what went on in there- not as cool as I thought it would be.
    Wow...they still do things by hand.

  2. I remember I used to work for Netflix in Santa Ana, you work very rapid with your hands. At the end of a long day your hands and wrists hurt! I lasted 8 months in that job and had to quit!