
Don't squint. You can download the entire Netflix investor fact sheet here.
LOS GATOS, Calif., January 18, 2006 – Netflix, Inc. (Nasdaq: NFLX) today announced the appointment of former U.S. Postmaster General William J. Henderson as chief operations officer of the world’s largest online DVD rental service. He assumes his new role on January 23 and succeeds Tom Dillon, who is scheduled to retire in April.For more information, visit www.netflix.com.
In his new role at Netflix, Mr. Henderson will be responsible for managing and evolving the technology, automation and distribution operations that underpin the company’s rental business. He will report directly to Netflix Chairman and CEO Reed Hastings.
“Bill Henderson is about the only person on the planet who looks at our volume of mail as a trickle,” said Mr. Hastings. Netflix ships over one million DVDs a day from 37 distribution centers across the U.S.
“Bill is the perfect person to ensure that our operations are inextricably linked with every aspect of the business and that our service levels are a linchpin of the Netflix customer experience,” Mr. Hastings added. “We’ll look for him to extend our current competitive advantages in this area, particularly as our mail volume increases with our forecasted growth to at least 5.65 million subscribers this year and 20 million by 2010-2012.”
Of Mr. Dillon’s pending retirement, Mr. Hastings said: “I know I speak for the entire company in wishing Tom the very best as he moves into the next phase of his life. To say that he contributed mightily to our success does not do justice to the impact Tom had on us professionally and personally. We’re all indebted to him.”
You have to explain America to someone from not here, but you can only use ten movies to do it. Which ten do you choose?
(Now, these do not have to be history movies, they can illustrate something unique about American values or character or “the American experience”).
people became aware that amazing films were being released all around the world, and they couldn't access them," says Gervasi. "They knew that they were there--or maybe they didn't--but there were so few companies importing them.Read more
"For the collector, it's problematic to order these titles from each respective country," he notes. "The postage alone is a nightmare. We came from doing that ourselves, just trying to keep up with all of it. We found that if you bring them all into one place, people will come and buy stuff from all around the world."
LOS GATOS, Calif.--(BUSINESS WIRE)--Jan. 17, 2006--DVDPlay, Inc., one of the leading North American DVD rental kiosk companies, is quickly changing the method, the place, the pace and the price consumers pay for new release DVD movies. DVDPlay has rented in excess of 4 million movies, with 2005 representing an increase of 200% over 2004. DVDPlay's 200% increase in rental growth is "notable" when compared to the overall DVD rental market, which grew a respectable 14% in 2005 according to the Digital Entertainment Group (Reuters Jan 5, 2006). DVDPlay operates automated movie rental kiosks located in major grocery chains, fast food restaurants and U.S. military bases. Generally DVDPlay new release titles rent from $1.00 to $1.49 per day depending on location.Read more
FRANKLIN, KY -- (MARKET WIRE) -- 01/17/2006 -- GameZnFlix, Inc. (OTC BB: GZFX), an online provider of DVDs and video games for rent or purchase, plans to launch its own proprietary channel on IntelSat America 5, a satellite transponder aimed toward Ethnic, Christian, Military and other communities in the United States. The new video/movie channel -- a collaboration between GameZnFlix and Hit Media, LLC, a Florida-based marketing firm with roots in the satellite and video distribution industries -- will primarily serve as a marketing tool to millions of viewers in the U.S., Canada and the Caribbean.Read more
The satellite delivery model -- provided by Pittsburgh International Telecommunications, Inc. -- will also serve as a GameZnFlix's download station to those same customers.
CEO John Fleming, GameZnFlix, Inc., stated, "This is the first step towards our company moving into the direct download to personal entertainment systems across the United States. We have been working closely with Pittsburgh International Telecommunications, Inc. and Hit Media, LLC over the past year on this project. We are pleased to make this announcement."
PORTLAND, Ore., Jan. 16 /PRNewswire-FirstCall/ -- Rentrak Corporation(Nasdaq: RENT), the originator of real-time home video tracking and analysis by Home Video Essentials(TM), announced today that 2005 U.S. consumer spending on combined DVD/VHS rentals and previously-viewed titles, from both brick-and-mortar and online channels, was down slightly (-) 1.8% from 2004.Via PRNewswire
According to Rentrak's Home Video Essentials(TM), consumers spent a total of $8.8 Billion on a la carte, in-store and online subscription rentals and previously-viewed videos during the 52-week period 1/9/05 - 1/1/06, compared to the $8.9 Billion spent the year prior during weeks ending 1/4/04 - 12/26/04.
The weeks during the November and December holidays were especially strong with rentals and previously-viewed sales up 9% year-over-year.
"Taking into account the myriad of choices consumers have with competing forms of media and entertainment, the video rental market performed considerably well," said Brad Hackley, Vice President of Home Video Essentials(TM) at Rentrak. "Our research shows that the home video rental industry is a stable market and, with high definition DVD on the horizon, should remain so moving forward."
A comprehensive analysis of the 2005 home video market can be found in the upcoming annual research report published by Rentrak Corporation. To reserve a copy, email: HVEeMedia@rentrak.com. For information about additional industry research and analysis reports about the U.S. home video rental market, logon to: http://www.rentrak.com/es_homevideo.php .
Consumer Reports says the movie selection at GameznFlix was lousy, and when they tried to take advantage of the free trial sign up, the DVDs never arrived.
The best deal in DVD delivery, according to Consumer Reports, is from Intelliflix. It costs $16.95 a month for three movies at a time. Intelliflix has a great selection, but the website is strictly no-frills.
DENVER -- A federal grand jury in Denver has returned an indictment against Karen Durante, 24, of Loveland, Colo., in connection with the thefts of DVD movies from the U.S. mail.
Durante was working as a contract mail carrier at the time of the thefts, according to the indictment.
She is charged with four counts of mail theft and a fifth count charges her with possession of 1,256 movies that had been stolen from the mail.
LOS ANGELES (Reuters) - Blockbuster Inc.(BBI.N: Quote, Profile, Research) Chief Executive John Antioco on Tuesday told investors that the No. 1 U.S. rental chain would push customers toward its online rental service as it continues to close retail stores in 2006.
Consumer satisfaction with many of the top retail Web sites dropped over the holiday season, according to a study released yesterday by ForeSee Results and FGI Research.Survey says:
The Top 40 Online Retail Satisfaction Index compares online shopper satisfaction -- whether a purchase was made or not -- between the holidays and the rest of the year. The index was launched in the spring and uses the methodology of the University of Michigan's American Customer Satisfaction Index to determine the scores. The Web sites highlighted in the study are the top 40 retailers in Internet Retailer Magazine's Top 400 Guide.
are a new cinema tradition, established to recognize genuinely outstanding films from the previous year that lacked the distribution and marketing support needed to propel them into the public consciousness. To be eligible for a Golden Groundhog, a film must meet three criteria: the film must have been released during the previous year, grossed less than $1 million at the U.S. box office, and received rave reviews from the limited audiences who watched the film. These are classic underground hits – immensely appreciated by the small audiences who have discovered them, but virtually unknown to the broader movie-going audience.
The Federal Trade Commission is asking a California judge to reject a proposed class-action settlement between consumers and the Internet DVD rental service Netflix, saying the agreement "appears dangerously close to being a promotional gimmick."
As the movies are viewed in Lodi, they are sent back in the same envelope for free to a mail center in West Sacramento. From there, they are shipped quickly to a hub, or a warehouse where millions of titles are kept. For Netflix, the closest hub to Lodi is in Sunnyvale, Swasey said.
I’ve realized an irony with our Netflix usage: When we get a DVD that we really want to see, it usually gets watched and sent back on the same day it arrives. But, when we get a DVD that maybe only I want to see, or maybe neither of us ends up in a mood to see, we end up keeping it for a few days—sometimes for a whole week. We’ve yet to “declare defeat” on many choices and just send them back unwatched.
This is weird, when I think about it: It actually costs more money to hang onto the DVD—in a rentals-per-month sense—versus sending it right back and possibly requesting it again in the future when we’re in a mood to see it. Of course, lots of back and forth with unwatched videos costs postage, but that’s not our problem.
This seems like a sort of Zen of Netflix thing I should wrap my head around. And, if Netflix really wanted to save some money and exploit this bug of mine, they should recommend things that I kinda-but-don’t-really want to see—so that I hang onto them longer and don’t squeeze so much value out of my flat monthly rate.
TLPJ’s challenge on behalf of a dissatisfied class member, filed on January 5, 2006, claims that the coupons offered to customers as part of the settlement – a one-month upgraded membership for current customers or a renewed one-month membership for former customers – are just a "marketing tool" designed to increase Netflix’s revenues. Because class members face additional charges if they do not affirmatively opt-out after the "free" month, the settlement may leave customers worse off than before the lawsuit was filed.
Dear (Netflixfan),
Please be advised that the following auction:
7567761072 - NETFLIX LIMITED EDITION T-SHIRT RED XL NEW!
was ended early by eBay. The auction was ended due to the account
suspension of the seller.
All results for this auction are null and void.
Regards,
Customer Support (Trust and Safety Department)
eBay Inc
Randy Hargrove, a spokesman for Dallas-based Blockbuster Inc., said the decision to cancel the 'no late fees' policy is made by independent franchises. About 4,600 company-owned Blockbuster locations will continue the program, he said. "
When the program started in January 2005, about 550 of Blockbuster's approximately 1,060 franchisees took it up as well. About 400 franchisees continue to run the program, with about 150 dropping it.
"a podcast where three guys from New Jersey wax poetic (or more often, not) about the movies they receive from Netflix. Each week, we review three movies which are bound together by a common topic. One week, we may look at spaghetti westerns, the next we might discuss James Bond movies. Except not really, because Willy has vowed never to watch a Bond film. But you get the idea.
We also discuss the latest Netflix news, and any other random stuff which is on our minds. Truth be told, we like to ramble on about useless shit more than we like discussing movies. "
[Fandom] is a mockumentary-styled comedy, an illustration about the mental unraveling of a young man who is a little too obsessed with Natalie Portman. The film begins as a "documentary" about fans and their objects of desire, but takes an interesting turn when one of its subjects, Gordon, comes unglued and decides to meet the actress of "Princess Amidala" fame. Faced with the prospect of meeting the person he admires most in the world, Gordon freaks out and begins to unravel. The result is a portrait of a fan who can barely function, despite having his wildest dreams come true.
Nick Tucker comments, “Cinequest is a very cool company. They've been extremely helpful in getting the film promoted and seen. They're also a film festival, and I think that this helps them find films that resonate well with an audience. They're trying out a lot of new things as a new distributor, and I think that was part of the appeal for me. Fandom is a film that tries a lot of new things, too. In many ways, it was a perfect match. Cinequest helped us get our film on Netflix, which is huge, and Netflix bought three times as many copies of Fandom than most other independent films. That's a door that I'm glad to have opened.[emphasis mine--Becky]”
"Tribeca movie renters will have one less option in 2006, as Blockbuster Express prepares to close its doors in January.
“The rent is just too high, and the location has not been profitable,” said Karen Raskopf, spokesperson for Blockbuster. “That particular store did not have enough traffic to stay open.”
“We look at online renting as an opportunity for us, and a growing area, not a threat,” she said. “More than 40 percent of online renters continue to rent in-store.”
She did say some stores would close around the country and fewer new ones would open.
Blockbuster Express, located in Tribeca for just over a year, will close its doors on Sunday Jan.22.
you guys, please read this crazy thread on digg regarding our notes to netflix group on flickr. they are HILARIOUS, these people. they think we're fake and a marketing ploy and all sorts of other nonsense.
Consumers are still eating the pizza, with Papa John's posting the second-best performance in the Rosenberg Center Franchise 50 in the third quarter of 2005 with a 29.7 percent gain, but they're more apt to rent the movie online or pay for it through an on-demand service.
Blockbuster was the biggest loser in the third quarter, with a 48.2 percent decline in market value. The Rosenberg Center Franchise 50 Index at UNH's Whittemore School of Business tracks the market performance of the top 50 U.S. public franchisors.
Premium programmer, Starz Entertainment Group (SEG), has released a study that purports to show that 70% of customers of its subscription VOD service, Starz On Demand (offers around 100 titles at any one time), no longer rent or buy DVD's from their local retailers, and that 76% of those customers are more satisfied with their cable company because of Starz On Demand. The study, entitled the "Starz On Demand Satisfaction Tracker," polled 488 current Starz subscribers, aged 18 to 64, with the same digital cable service (Comcast's) in 10 major markets from September 26th to October 5th. The study was conducted, and its data processed, by OTX Research.
According to Starz, the study also found that 72% of Starz On Demand customers rent fewer DVD's, 60% buy fewer DVD's, 96% believe Starz On Demand is easy to use, and 81% are very satisfied with the service. "SEG has been aggressively promoting usage of Starz On Demand," Starz Entertainment Group EVP, Jerry Maglio, said in a prepared statement. "Because Starz is not ad-supported, we can do things with Starz On Demand that other networks cannot. SEG provides a separate satellite signal to cable companies that offer on-demand with messages reminding viewers that Starz On Demand comes at no additional charge and is easy to use. The company also premieres all its major theatrical movies in the on-demand format an average of 15 days before they appear on the linear services, and also includes bonus features on-demand that are not available on the linear channels."
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Today I had a call from (oh surprise) a very unhappy customer. The company that does our check handling had frozen his account due to "suspicious activity" and refused to elaborate to the customer even though he'd never had any problem before. He was furious that he was being treated like this. I was trying to explain, apologize and defend Netflix. Then I made the catastrophic error of actually asking Queen Bitch for advice...
...Whenever I asked her 'how was I supposed to respond when the customer asked this?', she told me to apologize. In fact, that's apparently all I can do to respond to every situation, is apologize. Not solve, not ask, not explain. Apologize.
Here’s a problem I’ve noticed with Netflix. When a film is reissued in a better print, it can take a while to replace the older version with the newer version. It isn’t always clear from the website which version you’re getting, unless the box art definitely shows the newer version. I know Criterion has re-released Grand Illusion, as well as Beauty and the Beast. I’ve read online they may reissue Seven Samurai next year.
In other cases, a film moves from one distribution company to another. Shoot the Piano Player recently moved from Fox Lorber to Criterion. Netflix still shows the Fox Lober box art. I wonder if they’ll mix in the Criterion prints as replacements, and at some point, switch over to the Criterion box art.
TV-on-DVD releases have snowballed to fuel and capitalize on power watching. "70 percent of all TV series on disc were released in the past year," says Steve Swasey, director of corporate communications for the rental service Netflix. And they're flying out of the warehouse.
Since the first-season DVD of Lost was released in September, Netflix has shipped almost 400,000 copies to its subscribers. Customers have ordered 4.4 million copies of the first five seasons of The Sopranos, the show that launched power watching when it first started coming out on disc in 2000. TV DVDs now account for 15 percent of the million titles Netflix ships daily - 23.5 million in total since 1999, Mr. Swasey says.
It's such a rush, like any good climax I suppose. The anticipation. The moment of truth. And then either the fullfillment or dissapointment. And contrary to how I usually feel about Christmas presents and sex...when it comes to the mail, it is better to receive than to give.
”The appliance lets you search for any movie that, say, George Clooney has appeared in, and download it. You’ll have access to more movies than you get at Blockbuster, and you don’t even have to walk to the mailbox, like you do with NetFlix.”
Access to the network requires a fingerprint, which is attached to the file the user downloads and becomes the key that allows that file to be played. The fingerprint can also be used to trace unauthorized acquisition of copyrighted material.
But, as Digital Music News analyst Richard Menta notes, “The problem is that once a fingerprint is stolen, it can’t be changed like a credit card number, and it is compromised forever. One, of course, doesn’t have to go to grotesque lengths of stealing the finger itself, just the algorithm that represents the fingerprint electronically on a device or file. Once VeriTouch records a fingerprint, the user is trusting that they will be able to protect it.”
One of the great things about services like NetFlix, DVDs, and the expected arrival of the video dial tone is that for the home viewer the equivalent to the Great Works by long Dead White Men are more available than ever. Over this last weekend, I availed myself of such services and my kids and I watched High Noon directed by Fred Zinneman starring Gary Cooper and Grace Kelly.
Just as with books by long dead white men, e.g., Homer, Plato, Aristotle, Tolstoy and so on, is that one thing that insures that these works are worthwhile is that they have endured the test of time. High Noon is one such movie ... and actually one I've never seen either and so of course my kids hadn't either.
Good stories and great acting don't need color, pizzaz, and fancy CGI to make a great film. I intend to watch (and inflict on my kids) more of movies from the "classics" lists. Seeking those long dead b&w great movies ... that have stood the test of time. It's worth it for the same reasons as why Great Books are worthwhile.
On the other hand, if you still can, skip Gone With the Wind. The critics are right. It's a great movie ... at the same time it is also not a very [great] movie. Kind of a contradiction, a Great but bad film.
There are three types of customers at Netflix. One group likes the convenience of free home delivery, the movie buffs want access to the widest selection of, say, French New Wave or Bollywood films, and the bargain hunters want to watch 10 or more movies for 18 bucks a month. We need to keep all the audiences happy because the more someone uses Netflix, the more likely they are to stay with us.
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So I've been hooked up with GreenCine for the last month and a half and I can say that the experience has been cool. Unfortunately, they don't have the 20 gagillion distribution centers that NetFlix has so I had to wait a whole 2-days to get my title. Being a documentary-whore, I like the selection that they offer and to me the extra buck or two is worth the variety.
Since everything now-a-days has a rating system, I give GreenCine 4 out of 5 stars. GreenCine isn't trying to be the next NetFlix, they're just trying to create an "Alternate Scene".
Here are some hard facts about GreenCine:
Range of DVD's
25,000+
Monthly Price
$9.95 - 1 DVD
$14.95 - 2 DVD's
$21.95 - 3 DVD's
$27.95 - 4 DVD's
$33.95 - 5 DVD's
$49.95 - 8 DVD's
$59.95 - 10 DVD's
Free Trial Period
2-weeks
"'Cyber Monday' brought a surge of traffic to many online retailers as shoppers returned to work following the holiday weekend ready to tackle their holiday gift lists," said Heather Dougherty, senior retail analyst at Nielsen//NetRatings. "Heavy promotional activity will entice shoppers to take advantage of the discounts and free shipping offers that are being offered online."
"9 Things to do in the dead of winter in Wisconsin:
1) Learn to bake bread
2) Check out public library
3) Up the Netflix subscription
4) Draw something
5) Shave entire body
6) Buy new super-long RPG for Playstation 2
7) Drink
8) Sleep
9) Repeat"
"And this brings me to the genius of NetFlix. I have been trying to figure out what's so charming about the model. (I have only been signed up for a couple of months. Thanks to Tom Guarriello for getting me started.) Partly, it is the sheer pleasure of getting a 'surprise in the mail.' Partly, it is the sheer convenience of filling the 'Q' at my leisure and having them fill orders at theirs. Partly, it's the blessing of assisted choice and those, sometimes cunning, recommendations. (Was there anything so depressing as going to a video store to stare at the containers of really bad movies in order to find the one you wanted.)
But mostly the power of Netflix comes from it's creation of 'access constrained by interval' and the recreation of a kind of scarcity (a 'managed scarcity'). With Netflix, I have access to just about all the movies in the world. But, given my subscription model, they come to me only 2 at a time.
Two movies are not a lot. In a world of nearly limitless access, this should be irksome. But it ain't, of course, because these are almost always exactly the movies that interest me. Two movies has a deeper virtue. 'Two movies' is an elimination of all the movies that might otherwise bid for my attention, damaging my sense of value and, God knows, even my identity formation. (And there's been quite enough of that, already.)
The fulfillment model is especially clever. I can speed up the interval at which I receive new movies. I do so merely by returning the old ones. This is an interval I do not choose or need to dwell upon. It is set in train naturally when I finish watching my present movies. In effect, I am setting my own wave. I am managing access. "